Terms of Service

Terms of Service – KhasiGPT

Operated by NXGS Studio

Last Updated: 8 October 2026

Welcome to KhasiGPT. These Terms of Service (“Terms”) govern your use of the KhasiGPT mobile app, website, and related services (“Services”) operated by NXGS Studio (“we”, “our”, “us”).

By accessing or using KhasiGPT, you agree to these Terms and to our Privacy Policy.

If you do not agree, please do not use our Services.

1. Eligibility

By using KhasiGPT, you confirm that:

You are 13 years of age or older, and

If you are between 13–17 years, you are using the Services with the consent or supervision of a parent or legal guardian.

If you are under 13, you may not use KhasiGPT.

2. User Account

To access certain features, you must create an account.

You agree to:

Provide accurate and updated information

Keep your login credentials secure

Notify us immediately of any unauthorized access

You are responsible for all activity under your account. One person may not create multiple accounts to obtain extra free usage.

3. Services Provided

KhasiGPT offers:

AI-powered chat and assistance, including voice conversations and image generation

Personal knowledge storage

Language tools and translations

A community forum

Credits, plans, and premium features

We may update or modify features at any time.

4. Payments, Credits & Plans

Paid features include:

Credit packs

Plans

Add-on features

Payments are processed by Razorpay (on the website) and Google Play Billing (in the Android app).

4.1 Pricing

Prices are shown within the app and may change. Any change does not affect purchases you have already made.

4.2 Refunds

Refunds follow our Refund & Cancellation Policy (https://khasigpt.com/refund-policy) and the rules of the payment processor. Credits from a purchase that is refunded or reversed may be removed from your account.

4.3 Credit Policy

Credits:

Are tied to your account

Are non-transferable

Cannot be exchanged for cash

5. Acceptable Use

You agree not to:

Engage in illegal or harmful behavior

Post or generate content that is hateful, threatening, or discriminatory, or that promotes violence

Post or generate sexual content involving minors, or sexually explicit content of any kind involving real people without their consent

Harass, bully, impersonate, or abuse others

Share another person’s private information without their permission

Send spam, advertising, or repeated unwanted messages

Upload malware or content that infringes someone else’s copyright, trademark, or other rights

Attempt to hack, manipulate, overload, or disrupt the system, or bypass usage limits

Use the Services in a way that violates any applicable law in India

6. Your Content

6.1 Personal Knowledge and Uploads

You may add your own personal information, knowledge entries, files, and images.

You retain ownership of this content.

You grant us permission to store and process this content, including sending it to our AI providers as described in our Privacy Policy, solely for the purpose of providing the Services.

6.2 Forum Posts

Forum posts are public to other KhasiGPT users. You keep ownership of what you post, and you give us permission to display, store, and share it within the Services. You are responsible for what you post.

6.3 Reporting and Removal

You can report AI responses, forum posts, and users using the report options in the app. We review reports and may remove content or restrict accounts that break these Terms or the law, with or without notice.

7. AI Content Disclaimer

KhasiGPT uses AI models, including models from third-party providers, to generate responses. AI output may be inaccurate, incomplete, out of date, or occasionally offensive.

You agree not to rely on AI output as professional advice, such as medical, legal, or financial advice, and to check important information before acting on it.

You are responsible for how you use AI output. If you see a harmful or offensive response, please report it in the app.

8. Service Availability

We try to ensure continuous access but do not guarantee:

Uninterrupted service

Zero bugs or errors

Fully accurate AI responses

9. Intellectual Property

All trademarks, logos, code, and platform features belong to NXGS Studio.

You may not copy, reverse-engineer, or distribute our content without permission.

10. Termination

We may suspend or terminate accounts for:

Violation of these Terms

Fraudulent or harmful activity

Legal or security reasons

You may delete your account at any time from your Profile in the app or at https://khasigpt.com/help/delete-account.

11. Limitation of Liability

To the extent permitted by law, NXGS Studio is not liable for:

Data loss

Financial loss

Decisions made based on AI content

Service interruptions

Use KhasiGPT at your own risk.

12. Indemnification

You agree to indemnify NXGS Studio for any claims or damages arising from misuse of the Services or violation of these Terms.

13. Governing Law & Disputes

These Terms are governed by the laws of India. Any dispute arising from these Terms or the Services is subject to the exclusive jurisdiction of the courts at Shillong, Meghalaya.

14. Grievance Officer & Contact

If you have a question or complaint about these Terms, content on KhasiGPT, or your account, contact our Grievance Officer:

NXGS Studio

Email: support@khasigpt.com

We acknowledge complaints within 24 hours and aim to resolve them within 15 days of receipt.

15. Changes to These Terms

We may update these Terms at any time. The revised version will feature a new “Last Updated” date.

Continued use after updates means you accept the revised Terms.