This Refund and Cancellation Policy explains how payments for Khasigpt plans work and when you can request a refund.
What You Are Buying
Khasigpt plans are one-time purchases of usage credits. Credits are added to your account immediately after a successful payment and remain valid for the period shown on the plan at checkout. Plans do not renew automatically, and you are never charged again unless you make a new purchase.
Cancellation
Because plans do not renew, there is no recurring charge to cancel. You may stop using Khasigpt at any time. Unused credits are not converted to cash when a plan expires.
Refunds
Credits are delivered digitally and can be used as soon as they are added, so purchases are generally non-refundable. We will refund you in full if:
- You were charged but credits were not added to your account
- You were charged more than once for the same order
- A technical fault on our side prevented you from using the credits you paid for
Requests must be made within 7 days of the payment. Approved refunds are returned to the original payment method within 5–7 business days, depending on your bank or payment provider.
Purchases Through Google Play
Purchases made in the Android app are processed by Google Play and are subject to the Google Play refund policy. You can request those refunds from Google Play directly, or contact us for help.
How to Request a Refund
Email support@khasigpt.com with the email address on your account, the payment date, and the order or payment ID from your receipt. We respond within 2 business days.